Email Setup Guide – Outlook

In order to configure your email settings for Outlook, please follow the guide below;

1. Launch Outlook
2. Click ‘File – Account Settings – Account Settings’
3. Select your existing Aindale email account
4. For ‘Incoming mail server’ use mail.ktdbroadband.com
5. For ‘Outgoing mail server’ use mail.ktdbroadband.com
6. Enter the ‘Username’ and ‘Password’ provided to you (The ‘Username’ is your full email address)
7. Tick ‘Remember Password’
8. Untick ‘Require logon using Secure Password Authentication (SPA)’
9. Click ‘More Settings’
10. Go to the ‘Outgoing Server’ tab
11. Choose ‘Use same logon as Incoming’
12. Click ‘Ok’
13. Click ‘Test Account Settings’
14. If you get any errors, verify the information you entered and test again. Otherwise, please get in touch with our Technical Support team who will be happy to assist you.